What is Lufthansa Cancellation Policy? 1-877-491-4448

Unexpected circumstances, such as health problems, personal emergencies, or work-related adjustments, might cause last-minute alterations to travel arrangements. Therefore, it is essential to be aware of the airline's cancellation policy before purchasing your ticket. You might be wondering What is Lufthansa Cancellation Policy? is if you're traveling with one of the top airlines in the globe. Lufthansa's cancellation policy will be thoroughly examined in this article, including information on ticket categories, refund eligibility, cancellation fees, and how to easily modify or cancel a reservation in 2025.

Overview of Lufthansa Cancellation Policy

Lufthansa offers a cancellation policy that is designed to be flexible, depending on the fare type, route, and timing of your cancellation. In general:

• Flexible fares allow free cancellations and full refunds.
• Basic or promotional fares may come with cancellation charges or be non-refundable.
• All passengers can claim a refund on government taxes and airport charges for unused tickets.

Lufthansa's policy is built on a tiered system, so knowing your fare class is key to understanding what options you have if you need to cancel your flight.

Lufthansa Ticket Types and Their Cancellation Rules

Lufthansa offers various fare categories across four cabin classes: Economy, Premium Economy, Business, and First Class. Each of these has sub-fares with their own rules regarding cancellations and refunds.

1. Economy Light Fare

• Non-refundable: This is the most basic and affordable fare.
• No changes or cancellations allowed unless under special circumstances like medical emergencies.
• Refund of taxes: Government taxes and airport fees can still be refunded upon request.

2. Economy Basic / Basic Plus

• Partial refund available after deducting cancellation fees.
• Cancellation fee: Typically ranges from $100 to $200 depending on the route.
• Change option: Ticket can be changed for a fee if cancellation is not possible.

3. Economy Flex

• Fully refundable: This fare offers more flexibility.
• Free cancellation is usually available up to a few hours before departure.
• No cancellation fee: You receive the full amount back to your original payment method.

4. Premium Economy Fares

• Varies by fare type: Basic Premium Economy tickets may have a cancellation fee.
• Flex Premium Economy fares are fully refundable.
• Offers more generous cancellation terms compared to standard Economy.

5. Business and First Class

• High flexibility: Most Business and First Class tickets are fully refundable and allow for last-minute cancellations without penalty.
• Ideal for business travelers who require flexible schedules.

Lufthansa 24-Hour Cancellation Policy

Lufthansa follows the 24-hour free cancellation policy, which is standard among many international airlines. This policy allows passengers to cancel their booking within 24 hours of purchase for a full refund, regardless of the fare type.

Key Conditions:

• The booking must be made at least 7 days before the scheduled departure.
• Cancellation must be completed within 24 hours of the original booking time.
• Applies to all fare classes, including Economy Light.

How to Cancel a Lufthansa Flight

There are several convenient ways to cancel a Lufthansa booking:

1. Online via the Website

• Visit
• Go to “My Bookings”
• Enter your booking code and last name
• Select your flight and click “Cancel booking”

2. Via the Lufthansa Mobile App

• Open the app and log in
• Tap on “My Trips”
• Select the booking and proceed with cancellation

3. Customer Service

If your booking was made through a travel agency or includes special services, it's recommended to call Lufthansa’s customer support.

4. At the Airport

You can also cancel your ticket in person at a Lufthansa ticket counter at the airport.

Lufthansa Refund Policy

Lufthansa processes refunds based on the fare conditions of your ticket. If your ticket is eligible for a refund, you can request it through the website or app. Refunds are generally processed to the original method of payment.

Important Points:

• Refunds take 7 to 20 business days depending on payment type.
• Non-refundable fares may still be eligible for a tax refund.
• If Lufthansa cancels your flight, you are entitled to a full refund, regardless of fare type.

Cancellation Fees by Fare Type (Estimates)

Fees may vary by route and are subject to change. Always confirm with Lufthansa at the time of booking.

Cancellations Due to Lufthansa

If Lufthansa cancels your flight due to weather, operational issues, or strikes, you have the following options:

1. Full Refund

You can request a full refund for the unused portion of your ticket.

2. Free Rebooking

You can rebook your flight for a later date at no extra cost.

3. Compensation

If your flight falls under EU Regulation 261/2004, you may be entitled to monetary compensation ranging from €250 to €600, depending on flight distance and delay duration.

Exceptions and Special Circumstances

Medical Emergencies

Lufthansa may consider waiving cancellation fees for medical emergencies if valid documentation is provided.

Bereavement Travel

In case of the death of a close family member, Lufthansa might allow refunds or rebooking without penalty, subject to documentation.

COVID-19 Related Policies (2025)

While most pandemic-specific waivers have ended, Lufthansa may still offer flexible travel vouchers or free changes in special cases involving government travel restrictions or illness.

Tips to Avoid Cancellation Fees

1. Book Flex Fares if your plans may change.
2. Cancel within 24 hours of booking to avoid fees.
3. Use travel insurance to protect non-refundable fares.
4. Check fare conditions carefully before confirming a booking.
5. Subscribe to Lufthansa emails for updates on flexible travel offers.

Conclusion

So, In summary, it’s a flexible, tiered policy based on your fare type. While budget fares may have strict rules and fees, Flex fares offer generous cancellation and refund terms. Lufthansa’s 24-hour risk-free cancellation and responsive refund process make it a reliable option for both business and leisure travelers. Understanding Lufthansa’s cancellation policy before you book can save you time, stress, and money. Always review the fare conditions specific to your ticket and consider investing in flexible fare types or travel insurance for peace of mind.