Welcome to the ultimate guide to the Air France Boston Office, where we provide comprehensive information for travelers, business partners, and aviation enthusiasts alike. Whether you're booking a flight, managing a reservation, or seeking travel assistance, the Air France office in Boston offers a full spectrum of professional services.
Air France Boston Office Location and Contact Details
The Air France Boston Office is strategically located to assist passengers flying out of Boston Logan International Airport (BOS) and those within the New England region.
Office Address:
Air France Boston Office
Logan International Airport
Terminal E – Departures Level
Boston, MA 02128, United States
Phone Number: +1 (800) 237-2747
Official Website: www.airfrance.us
Email Contact: Use the contact form via the official website for direct inquiries.
Office Hours:
Monday to Sunday: 08:00 AM – 08:00 PM (EST)
Services Offered by Air France Boston Office
Air France’s Boston office provides a full range of travel-related services to support both personal and business travelers.
Flight Booking and Reservations
- Book domestic and international flights
- Assistance with group bookings
- Help with multi-city itineraries
- Manage round-trip and one-way travel
- Provide fare information and seat availability
Baggage Services
- Information on baggage allowance and fees
- Assistance with delayed, damaged, or lost luggage
- Support with special baggage (e.g., sports equipment, musical instruments)
Ticket Modifications and Rebooking
- Date and destination changes
- Reissue or revalidation of tickets
- Refund processing in eligible cases
- Support for flight cancellations or delays
Special Assistance Services
- Wheelchair and mobility assistance
- Unaccompanied minors (UM) booking
- Assistance for elderly travelers
- Travel support for passengers with medical needs
Frequent Flyer and Loyalty Programs
- Enroll in Flying Blue frequent flyer program
- Manage mileage redemption and tier upgrades
- Update personal and contact details
Air France at Logan International Airport (BOS)
Air France operates out of Terminal E at Boston Logan International Airport, serving numerous destinations across Europe, the Middle East, and Africa. Their flagship route from Boston to Paris Charles de Gaulle (CDG) offers daily non-stop service with a fleet of Airbus A350 and Boeing 777 aircraft.
Check-In Facilities:
- Self-service kiosks
- Priority check-in counters for Business Class and Flying Blue Elite members
- Dedicated counters for families and passengers needing assistance
Lounge Access:
Air France Premium passengers and Sky Team Elite Plus members can enjoy access to partnered lounges within Terminal E offering refreshments, Wi-Fi, and shower facilities.
Safety and Travel Guidelines
Travelers flying from Boston are encouraged to stay updated on entry requirements, health documentation, and COVID-19 protocols of their destination.
- Mask and vaccine mandates may vary by country
- Passengers should complete any required health declaration forms before departure
- Digital health passports like IATA Travel Pass are supported on certain routes
The Boston office team is trained to provide up-to-date guidance and support concerning global travel restrictions.
Business and Corporate Travel Services
For companies operating within the Greater Boston area, Air France offers a dedicated Corporate Rewards Program through its Blue Biz platform.
Benefits include:
- Accumulation of Blue Credits for every booking
- Exclusive corporate fares and flexibility
- Centralized travel expense tracking
- Dedicated account management support
Reach out to the Boston office to enroll your business and gain access to premium travel solutions.
About Air France
Air France, a member of the Sky Team Alliance, is the national airline of France and one of Europe’s most prestigious carriers. Founded in 1933, it operates a modern fleet of over 200 aircraft, servicing destinations on five continents. Known for its award-winning service, Air France continues to connect travelers through its Paris CDG hub.
Cabin Classes Available:
- La Première (First Class) – Exclusive luxury
- Business Class – Priority services, lie-flat beds
- Premium Economy – Wider seats, enhanced meals
- Economy Class – Budget-friendly comfort with entertainment
Why Choose the Air France Boston Office?
- Expert, multilingual staff to support a diverse passenger base
- Localized assistance for greater travel efficiency
- Prompt resolution of ticketing and baggage issues
- Direct support for urgent Rebooking and cancellations
- Guidance on visa requirements and travel documentation
Online Tools and Mobile Services
In addition to in-person support, Air France offers convenient digital tools:
- Mobile App (available for iOS and Android)
- Online check-in and seat selection
- Real-time flight status alerts
- Manage your trip via Manage Booking Portal
Travelers are encouraged to download the app to streamline their travel experience.
Travel Tips for Air France Passengers Departing Boston
- Arrive 3 hours before departure for international flights
- Ensure passport and visa validity
- Utilize the My Trip section on the Air France website for document upload
- Consider pre-ordering meals for special dietary needs
- Use priority services if eligible to reduce wait times
Nearby Attractions and Accommodation in Boston
For travelers with time before or after their flight, Boston offers world-class attractions just minutes from Logan Airport:
- Faneuil Hall Marketplace
- Boston Harborwalk
- New England Aquarium
- Harvard University
- Back Bay shopping and dining district
Nearby hotel recommendations include:
- Hilton Boston Logan Airport (connected via sky bridge)
- Embassy Suites by Hilton Boston
- Hyatt Regency Boston Harbor
These accommodations offer free airport shuttle services and early breakfast options tailored to travelers.
How to Reach Air France Customer Support Globally
Aside from the Boston office, Air France can be contacted via:
- Global Support Hotline: +1 (800) 237-2747
- WhatsApp Chat Support (available in select countries)
- Official Social Media Accounts: Twitter, Facebook, and Instagram
- Online Contact Form via www.airfrance.us
Conclusion
The Air France Boston Office is your gateway to a seamless, luxurious, and well-coordinated travel experience. Whether you're flying for business or pleasure, the team in Boston is ready to ensure your journey begins with professionalism, efficiency, and world-class service.