QuickBooks is Not Responding: Follow The Blog to Resolve It

Is your QuickBooks stuck or not opening? Don’t worry, we have got your back covered. This blog provides you with a brief explanation of why QuickBooks is not responding or has stopped working. The reasons involve a corrupt hard drive, conflicts with other programs, a missing QBWUSER.INI file, and many more. The message that you can see on the screen is: 

“A problem caused the program to stop working Windows 10 correctly or Windows is checking for a solution to the problem.”   

Dive deep into the post and explore the segments mentioned to help you understand and resolve this issue. 

Taking risks with accounting data can be risky. If you don’t want to lose your data and prefer to consult an expert, give a ring to +1.833.802.0002.

Main Contributors: Why QBDT is Not Responding

Look at the reasons that are probably the reasons for QB not to respond.

• A corrupt hard drive can be the primary reason.
• The issue may occur due to conflicts with other programs.
• You may experience this problem if the QB files are damaged.
• QB lacks essential resources like CPU, memory, disk space, etc.
• It can be due to a damaged, corrupt, or missing QBWUSER.INI file.
• If the company file is longer than required.
• The issue may occur due to a damaged Windows OS.
• It can also be due to a**** QuickBooks error 80029c4a**** because it fails to load essential components to run the application. 

Practical Fixes You Can Use If QuickBooks is Not Responding

Try the solutions below if your QuickBooks is not responding. All these methods have been found after deeply researching the problem. Let me walk you through each step:

Method 1: Run Quick Fix my Program

• Open the QB Tool Hub.
• Choose Program Problems.
• Click on Quick Fix my Program.
• Start QBDT and open the data file.

Method 2: Run the QuickBooks Install Diagnostic Tool

• Open the QB Tool Hub.
• Go to the Program Problems.
• Choose the QuickBooks Program Diagnostic Tool and wait for around 20 minutes for it to complete.
• When the tool completes the diagnosis, restart your computer.
• Open the QB Desktop again.

Recommended to Read: How to Resolve QuickBooks Error 1303?

Method 3: Name the QBWUSER.ini file again

• Launch the folder where you have saved the QBWUSER.ini file: Users[Your user name]AppDataLocalIntuitQuickBooks [year]
• Right-click on the QBWUSER.ini file.
• Choose Rename.
• Now, at the end of the file, add .old, such as (as in QBWUSER.ini.old).
• Rename the EntitlementDataStore.ecml file. 
• Open QBDT again.

See if you are able to open the QB application after renaming the QBWUSER.ini or EntitlementDataStore.ecml, try to open the sample company file. Also, if you can open the sample company file, not your company file, this can be a sign that the folder is having any issues. Relocate your company file to another location and try to open it from the new location.

What You Should Remember

To conclude, there are various reasons why QuickBooks is not responding and we have outlined some of them in the section above. Also, we have explored the solutions to rectify this. If you still have issues fixing it, don’t waste your time and connect with a Pro Advisor. Dial +1.833.802.0002 to speak to an expert.

You May Also Read-

Fix And Understand Why You Can’t Export QuickBooks to Excel

QuickBooks Online Integration with Third-Party Apps: A Guide

Learn Everything About QuickBooks Data Recovery Services