LOT Polish Airlines JFK Terminal +1-888-839-0502

At the moment, LOT Polish Airlines JFK Terminal offers direct flights to Warsaw and other European locations from Terminal 7. Convenient check-in alternatives for passengers include online check-in, kiosks, and manned counters. The British Airways Lounge offers first-rate comfort, food, beverages, and showers to business class passengers and Star Alliance Gold members. Duty-free shops, a range of dining and retail options, and facilities like free Wi-Fi and charging stations are all found in Terminal 7. Passengers with disabilities can receive special support services. By 2026, LOT will move to JFK's brand-new, state-of-the-art New Terminal One (NTO), which will provide bigger amenities, more contemporary infrastructure, and a far better travel experience for passengers from abroad.

For technology needs, Tech On The Go provides travel-friendly electronics and accessories. For international travelers, the Duty-Free Americas shop presents a variety of tax-free products, including high-end perfumes, alcohol, cosmetics, and confectionery. These retail options help passengers take advantage of their time at the airport and perhaps indulge in some pre-flight retail therapy.

Connectivity remains a top priority for modern travelers, and Terminal 7 offers complimentary Wi-Fi throughout its space. Charging stations are located near gates and seating areas, enabling passengers to keep devices powered while waiting to board. Water bottle refill stations are also available, promoting sustainability and allowing travelers to avoid the high cost of bottled water at airport shops.

Accessibility and inclusivity are emphasized at JFK, and LOT passengers can benefit from a wide range of services tailored to passengers with special needs. Wheelchair assistance is available upon request, ideally made at least 48 hours before departure. The terminal is fully equipped to accommodate travelers with mobility limitations or sensory impairments, and staff are trained to assist passengers requiring additional care. Accessible restrooms, step-free walkways, and visual information screens are installed to ensure a smooth travel experience for all.

Families traveling with children will find Terminal 7 accommodating as well. Nursing rooms, family restrooms, and baby-changing facilities are available before and after security. While the terminal does not currently have a large children's play area, its layout allows for a relatively calm and manageable transit, particularly for those navigating the airport with strollers or young children. Medical assistance stations are available nearby, staffed and prepared to handle any minor health issues that might arise during travel.

Baggage services at Terminal 7 are efficient and reliable. Once passengers complete check-in, luggage is processed and routed through the terminal’s advanced baggage handling system. Upon arrival, baggage can be claimed at designated carousels—LOT typically uses Carousels 4 and 5. Should a bag go missing or be delayed, JFK’s centralized Lost and Found team, in coordination with LOT ground staff, is available to assist in locating and delivering the luggage as quickly as possible. Additional services such as luggage wrapping and oversized item handling are also available within the terminal.

LOT Polish Airlines places great importance on offering a seamless experience not just in the air but on the ground as well. Their JFK operations reflect this commitment, and their staff are generally available throughout the terminal to guide and assist passengers as needed. Uniformed customer service agents are stationed at check-in, departure gates, and in the arrivals hall to help with ticketing, upgrades, seating changes, and general inquiries. For Polish-speaking travelers, staff members fluent in Polish and English are typically present to assist with language-specific concerns.

Ground transportation options at Terminal 7 are abundant. The terminal connects directly to the JFK AirTrain, which links all terminals with the Long Island Rail Road (LIRR) at Jamaica Station and the NYC subway system. Taxis, ride-shares, private car services, and shuttles are readily available just outside the terminal’s arrivals level. For those driving to the airport, short-term and long-term parking facilities are easily accessible, with real-time parking availability updates on the JFK website.

Looking ahead, the future of lot airlines jfk terminal is set to grow significantly. The airline has been announced as one of the three anchor carriers for the new Terminal One, which is currently under construction and will represent a major upgrade in infrastructure, design, and passenger experience at JFK. Scheduled to open in phases starting in 2026, the New Terminal One will span over 2 million square feet and offer state-of-the-art amenities, expanded gate space, upgraded lounges, and improved passenger flow systems. Once LOT transitions to this new terminal, travelers can expect a vastly enhanced departure and arrival experience, placing the airline on par with the world’s leading international carriers.