As one of the fastest-growing ultra-low-cost carriers in the United States, Frontier Airlines connects travelers across the country with affordable fares and a no-frills approach to flying. At Nashville International Airport (BNA), Frontier has carved out a reliable presence, offering both leisure and business travelers a convenient and budget-conscious travel option. Operating from the newly expanded Concourse D, Frontier Airlines benefits from the recent modernization efforts at BNA, which have transformed the airport into a more welcoming and efficient transportation hub.

In this comprehensive guide, we’ll walk you through everything you need to know about the Frontier Airlines BNA Terminal experience — from check-in and security to amenities, dining, and boarding.

Nashville International Airport (BNA) is the primary airport serving Tennessee’s capital city and has experienced rapid growth in recent years. Frontier Airlines is one of several low-cost carriers that utilize BNA, and it operates out of Concourse D, which is part of the airport’s South Terminal.

Concourse D reopened in 2020 after a major renovation as part of the BNA Vision project. The new space reflects Nashville’s unique character with music-themed décor, enhanced traveler amenities, and expanded gate areas. This modernization enhances the overall experience for Frontier passengers, despite the airline’s no-frills pricing model.

Getting to the Airport and Terminal Access

BNA is located approximately 8 miles east of downtown Nashville and is easily accessible by car, ride-share services, and public transportation. For those driving, there are multiple parking options available, including:

• Short-term and long-term parking garages
• Economy lots with shuttle service
• Valet and express parking options

Once at the airport, follow the signs to Concourse D, which is located in the South Terminal area. The check-in area is easily accessible from the departures curbside drop-off.

Frontier Airlines Check-In at BNA

Frontier Airlines check-in is located on the Departures Level of the main terminal. You’ll find self-service kiosks for printing boarding passes and checking bags, alongside staffed counters for passengers needing assistance.

Because Frontier is a low-cost airline, many amenities such as checked bags, seat selection, and carry-ons incur additional fees. To save time and money, travelers are encouraged to check in online before arriving at the airport and pay for any add-ons in advance.

Check-in is efficient, and staff are on hand to answer questions, verify travel documents, and manage oversized luggage. If you have purchased a bundle like The Works or The Perks, you’ll receive expedited check-in and boarding benefits.

Security and Access to Concourse D

After check-in, proceed to TSA security, which serves all South Terminal concourses, including D. Wait times are generally moderate, but can increase during peak travel periods, especially weekends and holidays. For frequent travelers or those who have enrolled in TSA PreCheck or CLEAR, expedited lanes are available.

Once through security, you’ll enter the Concourse D airside area, where the Frontier gate areas are located. The signage is clear and abundant, and it’s easy to find your way around.

Amenities and Dining at Concourse D

Despite being part of an ultra-low-cost carrier’s operations, Frontier Airlines passengers at BNA enjoy access to a variety of modern airport amenities thanks to the airport’s recent upgrades.

Dining Options:

• Slim & Husky’s Pizza Beeria: A local favorite offering artisan pizzas and craft beers.
• Puckett’s Grocery & Restaurant: Southern-style comfort food with local Nashville flair.
• 8th & Roast Coffee Co.: Artisan coffee and breakfast bites perfect for early departures.
• Whiskey Trailhead: Featuring Tennessee whiskeys and quick bar bites.
• Grab-and-go kiosks: With sandwiches, drinks, snacks, and healthy options.

Shopping & Convenience:

• Nashville Threads: Souvenir clothing and gifts with a music city twist.
• Hudson News: Travel essentials, magazines, snacks, and more.
• Tech on the Go: Headphones, chargers, and travel electronics.

Concourse D offers free high-speed Wi-Fi, comfortable seating with USB and AC charging ports, and clean, spacious restrooms throughout. Travelers will also find water refill stations, family restrooms, and pet relief areas for those flying with animals.

Boarding Process with Frontier Airlines

Frontier uses a zone-based boarding process. Passengers who purchase priority boarding or upgraded fare bundles are invited to board first, followed by general boarding groups based on seat assignments.

Boarding announcements are made in English and displayed on electronic gate monitors. Staff are typically efficient and clear, helping to maintain a smooth process even during high-volume travel periods.

It’s worth noting that Frontier’s gate agents will strictly enforce bag size and weight limits. Be sure your carry-on or personal item fits the required dimensions to avoid unexpected charges at the gate.

Arrival and Baggage Claim at BNA

For travelers arriving at BNA on a Frontier flight, deplaning occurs at Concourse D. After exiting the gate, simply follow the signs to baggage claim, which is located on the**** lower level of the terminal.

Frontier baggage claim is generally efficient, though wait times can vary based on flight volume and time of day. The baggage claim area features information desks, restrooms, ride-share pickup signs, and ground transportation access for taxis, buses, and rental car shuttles.

Tips for a Smooth Frontier Experience at BNA

Here are a few helpful tips to make your journey smoother:

1. Check in online and purchase all add-ons (bags, seats) in advance to save time and money.
2. Arrive at least 2 hours early, especially during peak travel times.
3. Travel light to avoid baggage fees — Frontier allows one personal item for free.
4. Bring snacks or meals onboard, especially for longer flights, as Frontier’s onboard menu is limited and not complimentary.
5. Stay connected using BNA’s free Wi-Fi while waiting for your flight.

Why Choose Frontier at BNA?

Despite its ultra-low-cost model, Frontier Airlines at BNA offers a surprisingly comfortable and convenient departure experience. Thanks to the newly renovated Concourse D, passengers benefit from:

• A modern, clean terminal
• Local Nashville food and beverage outlets
• Access to affordable, non-stop flights
• Streamlined boarding and check-in procedures
• Budget-friendly travel options with flexible fare structures

Whether you’re flying to Denver, Las Vegas, Orlando, or another popular destination, Frontier’s presence at Nashville International Airport provides travelers with a value-driven alternative to traditional carriers — without sacrificing modern amenities or southern hospitality.

Final Thoughts

The Frontier Airlines BNA Terminal experience is an ideal blend of affordability and modern convenience. With operations based out of the renovated Concourse D, Frontier passengers benefit from upgraded facilities, thoughtful design, and access to excellent dining and shopping options that capture the essence of Nashville.

If you’re looking for a smart, cost-effective way to fly from Music City, Frontier Airlines at BNA offers exactly what today’s travelers need: straightforward, affordable service from a terminal that reflects the charm and energy of the region it serves.