Caribbean Airlines Cancellation Policy +1-888-839-0502

Caribbean Airlines Cancellation Policy cancellation policy designed to accommodate various passenger needs. Understanding the nuances of this policy can help travelers make informed decisions and avoid unnecessary fees.

24-Hour Cancellation Policy

Caribbean Airlines allows passengers to cancel their bookings within 24 hours of purchase without incurring any cancellation fees, provided the booking was made at least seven days before the scheduled departure. This policy applies to tickets purchased directly through Caribbean Airlines' official website. However, this 24-hour cancellation policy does not apply to:Tickets for solely regional travelDomestic travel between Trinidad & Tobago. 

Refundable vs. Non-Refundable Tickets

The refund eligibility largely depends on the type of ticket purchased:

• Refundable Tickets: Passengers can cancel and receive a refund, minus any applicable fees.
• Non-Refundable Tickets: Only the taxes are refunded upon cancellation.Refunds are processed back to the original payment method. For credit card payments, the refund is credited to the card; for cash payments, a cheque is issued. 

Cancellation Fees

If the cancellation is made after the 24-hour window, fees may apply:For domestic flights, a fee of $50 is charged.

• For other flights, the fee varies based on factors like destination and ticket class. 

Flight Cancellations by Caribbean Airlines

In events where Caribbean Airlines cancels a flight or there's a significant delay, passengers are entitled to:

A full refund.

• Rebooking options without additional fees. 

Cancellation Process

Passengers can cancel their flights through:

Online: By logging into their booking on the Caribbean Airlines website.Customer Service: By calling the airline's customer service numbers.

If the ticket was purchased through a travel agent or third-party website, cancellations must be processed through them.

Refund Processing Time

Refunds are typically processed within 7 to 21 business days, depending on the payment method and point of purchase. 

Special Considerations

• Medical Emergencies: In cases of illness or death of the passenger or an immediate family member, cancellation fees may be waived upon providing valid documentation.
• Missed Flights: If a passenger misses their flight, they should contact customer service immediately to discuss rebooking options, which may involve additional fees. 

Understanding Caribbean Airlines' cancellation policy ensures that passengers can make informed decisions and manage their bookings effectively. For the most accurate and up-to-date information, it's recommended to consult Caribbean Airlines directly or visit their official website.