If you’re flying with Batik Air through Singapore Changi Airport (SIN), this detailed guide to the Batik Air SIN Terminal will help you plan a smooth, hassle-free journey. Whether you’re arriving, departing, or in transit, understanding the layout, services, and facilities of Batik Air’s terminal in Singapore is key to an enjoyable airport experience.

Batik Air operates from Terminal 3 at Changi Airport, one of the most advanced terminals in the world. Designed for comfort and efficiency, Terminal 3 caters to international and regional travelers with a wide array of services and amenities.

Which Terminal Does Batik Air Use at SIN?

Batik Air uses Terminal 3 at Singapore Changi Airport (SIN). This terminal is known for its architectural beauty, modern services, and high-speed passenger flow. Terminal 3 is located at the eastern end of the airport and is home to numerous full-service and premium airlines, including Singapore Airlines and EVA Air.

About Batik Air

Batik Air, a full-service airline under the Lion Air Group, connects major Southeast Asian and Asia-Pacific cities. It operates both domestic and international routes, with SIN serving as one of its key international gateways. Passengers on Batik Air enjoy complimentary in-flight meals, baggage allowance, and comfortable seating — making it a favored choice for those traveling between Singapore and destinations such as Jakarta, Bali, Kuala Lumpur, and Surabaya.

Departure Experience at SIN Terminal 3

Check-In

The check-in area for Batik Air is located at Row 1 on Level 2 of Terminal 3’s Departure Hall. Passengers are advised to arrive at least 2.5 to 3 hours before departure to allow ample time for check-in, baggage drop, security, and immigration.

Depending on your booking class or frequent flyer status, you may be eligible for priority check-in counters. Self-service kiosks are also available for digital check-in and baggage tagging, especially for passengers traveling with carry-on only.

Security & Immigration

Once check-in is complete, proceed to the central security and immigration checkpoint. Changi Airport is globally renowned for its efficiency — most passengers clear immigration within 10–15 minutes during off-peak hours. Make sure your travel documents are in order and electronic devices are charged, as random screening may occur.

Arrival Experience at SIN Terminal 3

If you are arriving in Singapore on a Batik Air flight, you will land at Terminal 3 Arrivals. Upon landing, signs clearly direct you to immigration, followed by baggage claim on Level 1. The terminal offers a fast and clean immigration process, aided by smart lanes and biometric clearance for eligible passport holders.

Baggage carousels and customs checks are located just past immigration. After exiting customs, passengers will find ground transportation services, currency exchange counters, and hotel information desks readily available.

Baggage Services

• Checked Baggage Allowance: Most Batik Air international flights allow up to 20kg–30kg for economy passengers.
• Carry-on: One piece of cabin baggage (7kg limit) is allowed, plus a personal item such as a handbag or laptop.
• Lost & Found: In the event of misplaced baggage, approach the Ground Handling Services or Lost & Found counter near baggage claim for assistance.

Lounge Access at Terminal 3

While Batik Air does not operate its own dedicated lounge, eligible passengers and Priority Pass members can access several pay-per-use lounges at Terminal 3:

• Ambassador Transit Lounge
• SATS Premier Lounge
• DNATA Lounge

These lounges offer showers, Wi-Fi, buffet meals, and relaxing seating — perfect for business travelers or those with long layovers.

Dining Options at Terminal 3

Terminal 3 has an extensive range of dining options to suit all tastes and budgets. Whether you’re in the mood for a quick snack, full meal, or coffee on the go, options include:

• Toast Box (local cuisine)
• Heavenly Wang (Halal-certified dishes)
• Starbucks and Coffee Bean
• Burger King, Subway, and Crystal Jade La Mian Xiao Long Bao

Vegetarian, Halal, and gluten-free options are widely available. Dining is available both before and after immigration.

Shopping at Terminal 3

Duty-free shopping at SIN Terminal 3 is world-class. Popular outlets include:

• DFS Wines & Spirits
• The Shilla Duty Free (cosmetics, skincare, perfumes)
• WHSmith (books, travel gear)
• Luxury boutiques: Hermes, Gucci, Burberry

Don’t forget to take advantage of GST refunds for qualifying purchases made at the airport.

Relaxation and Attractions

If you have time before your flight, make the most of Changi Airport’s famous indoor attractions:

• Butterfly Garden — a tranquil space filled with tropical butterflies.
• Social Tree — interactive digital attraction near the departure gates.
• Kinetic Rain Art Installation — one of the largest moving sculptures in the world.
• Free Movie Theatre — showing blockbuster films 24/7 (subject to reopening schedules).

Ground Transportation & Connectivity

From Terminal 3, travelers can access various modes of transportation:

• MRT (Mass Rapid Transit): Changi Airport MRT Station (CG2) is linked to Terminal 3 via basement walkways.
• Taxis & Ride-hailing: Taxi stands and Grab pickup points are located at the Arrival Hall.
• Airport Shuttles: Shared-ride shuttles are available to most city hotels.
• Car Rentals: Hertz, Avis, and other car rental counters are available in the arrivals area.

Additionally, Changi Skytrain links Terminal 3 with Terminals 1 and 2 for free, operating every 4–5 minutes.

Signage, Assistance & Accessibility

Terminal 3 is fully wheelchair accessible, and the airport provides special assistance services upon request. Look for multilingual signage throughout the terminal to help you navigate from check-in to boarding gates. If you need help, airport ambassadors in yellow uniforms are ready to assist.

Conclusion

Whether you’re a frequent flyer or first-time visitor, flying Batik Air through SIN Terminal 3 ensures a stress-free, comfortable, and efficient airport experience. With seamless processes, abundant services, and iconic Singaporean hospitality, the Batik Air SIN Terminal continues to meet — and often exceed — the expectations of global travelers.